Account Deletion

How to delete your account

You have two options:

Option 1: In the app (fastest). Open the Gusto Pizzeria app, sign in, go to Profile, and tap "Delete account." Confirm by typing DELETE when prompted. Your account and associated data are deleted immediately.

Option 2: By email. Send an email to gustobahrain@gmail.com with the subject line "Account Deletion Request." Include the email address or phone number associated with your account. We will process the request within 15 business days and confirm by reply.

What we delete

When you delete your account, we permanently remove:

• Your name, email address, and phone number
• All saved delivery addresses
• Your loyalty points balance and redemption history
• Push notification tokens

What we retain

We retain the following for 3 years for legal and accounting purposes, as described in our Privacy Policy:

• Order records (order number, items, total, date, status)

Your name, phone number, and delivery address are removed from these records. Only the order data itself is retained in anonymized form.

After 3 years, order records are permanently deleted.

Active orders

If you have an active order (placed but not yet completed), you cannot delete your account until the order completes or is cancelled. This protects both you and our kitchen from mid-order disruptions.

Contact

For questions about account deletion, contact us: